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Backup crashed and internal memory gone

 
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JoeClark
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MessagePosté le: Lun 9 Oct - 16:21 (2017)    Sujet du message: Backup crashed and internal memory gone Répondre en citant

Hello,


Again, more problems with the Z3. Yesterday, out of the blue, internal memory went down from 2.7 Gb to 2.2, right away, after having insterted a new 128 Gb SD card, which was working fine on phone. Removing (unmounting) the card didn't make any difference.


So, just in case, I made a backup with Xperia Companion. Backup was stuck so I had to stop everything, and safely remove phone from USB. I restarted Xperia Companion, as it didn't detect the old backup I had, and clicking on backup icon led to an error. Result: only restarting computer led me to make backup of Xperia Companion work.


I'm trying a new backup, as you can see that during backup internal memory is being used and as a result of the crash, the memory wasn't cleared (150 Mb left), but backup is stuck again at certain point (while "backing up other..."


Question is: how can I recover memory on the phone? Phone is totally useless now, and rstoring to factory settings leads to so long time to reinstall applications, configure, maps, etc etc... Any help? I guess the new created folders during backup in internal memory of the phone, with long names made of random letters and numbers, are taking all space (temporary I suppose), but should I delete them? Is it possible?


Please help....


I didn't find the right solution from the Internet.
References
https://talk.sonymobile.com/t5/Xperia-Z3...ne/td-p/1191587






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